Terms & Conditions
ORDERING INFORMATION
You can order by phone, fax, post or E-Mail. Order by email should be sent to enquiries@srbworkwear.co.uk
There is No Minimum Order for Stock items. Orders will be charged as per our standard pricing of product/services unless stated otherwise.
CARRIAGE CHARGES
Delivery to a UK Mainland Address for orders over £100 is FREE.
Delivery to a UK Mainland Address for orders under £100 is £4.75.
RETURNS POLICY
1. Printed or Embroidered garments will only be refunded or exchanged if proven to be faulty.
2. Garments must be returned within 14 days of receipt of goods against a Returns Number furnished by SRB Workwear. If garments are being returned, you must contact SRB Workwear & request a RETURNS NUMBER' Goods will not accepted or processed without an authorised returns number.
3. Returned garments should be returned in appropriate packaging and a sellable condition. Goods will not be taken back if any are soiled, damaged and/or sent back in poor or inadequate packaging.
4. All returned items will require prior written agreement.
5. All goods should be returned no later than 14 days of receipt of the order.
6. Shortages must be reported within 3 days of receipt of the order.
7. Items such as Formal shirts will not be accepted under any circumstances if the goods are not in their original packaging.
8. For Orders placed over the Phone: SRB Workwear will not be liable for any errors once they have been read back to the customer to confirm the correctness of the order and the customer confirms the order read back is correct.
9. Deliveries: All deliveries must be checked for the correct number of parcels/items on receipt of delivery by the courier before signing for the goods. SRB Workwear will not be responsible for any shortages resulting from the incorrect number of parcels being received.
PAYMENTS
Payment can be made by Cash, cheque or credit/debit card. Payment can be made in the shop or over the internet.
POLICIES
Prices stated are those prevailing at the date of our acknowledgement of order and apply to all goods and services covered by such an order. We may supply goods or services as more than one consignment and invoice each separately, in which case each consignment will be deemed to be a separate contract/order. Prices are quoted inclusive of Value Added Tax but delivery costs are exclusive unless stated otherwise. SRB Workwear will make every effort to fulfil a contract by stipulated dates stated, but dates are approximate only and no liability is accepted by SRB Workwear for failure to meet them, in particular, if events beyond our reasonable control prevent or hinder us, in such circumstances delivery dates shall be extended by the period of the delay.
