Delivery & Returns
Deliveries.
Delivery to a UK mainland address for orders over £100 is free.
Delivery to a UK mainland address for orders under £100 is £4.75.
Items will be delivered within 3-5 working days unless additional work such as embroidery or printing is required then deliveries can take longer.
The period for delivery shall be the period within which the goods are intended to be despatched from the companies premises, and shall be calculated from the later of the receipt by the company of the buyer's order or from the receipt of all necessary information to enable the company to manufacture or procure the goods. All times or dates give for delivery of goods are given in good faith but without any responsibility on part of the company. Time of delivery shall not be of the essence of any contract, nor shall the company be under any liability for any delay beyond the companies control.
The company shall be entitled to delay or cancel delivery, or to reduce the amount delivered if it is prevented from or hindered in, or delayed in manufacturing, obtaining or delivering the goods by normal route, or means of delivery through any circumstances beyond its control including, but not limited to, strikes, lock outs, accidents, war, fire, reduction on or unavailability of power at manufacturing plant, breakdown of plant, machine shortage, and poor weather conditions.
Returns.
Returning goods to SRB Workwear LTD.
You can return items within 14 days of receipt for a full refund or exchange for a different size or colour. Contact Louise at enquiries@srbworkwear.co.uk for a returns document.
Non returnable products include: earplugs, masks, goggles, ear defenders, and socks. These items are excluded due to hygiene reasons and cannot be returned unless they are faulty.
Returns should be sent recorded delivery via Royal Mail, a refund of postage can be given if the item is not as described or an item has been sent in error.
Customised items are non-returnable unless they are proven to be faulty.
A full refund will be made to you by the same method you originally used to pay for your order. We aim to complete the refund within 5 working days of receiving the returned items.
The company shall not be liable for imperfect work caused by any inaccuracies, in any drawing, or specification made by the buyer. Alteration at the buyers request will be charged for. Work produced, whether experimentally or otherwise, at the buyers request will be charged for. Art work, cutters and other tools used shall be the choice, property and copyright of the company. Not withstandiing that the buyer has borne part or all of the cost of such artwork, cutters and tools.
